Shipping policy

Last updated: 2025

We want your order to reach you quickly and safely.

Processing Time

  • Orders are typically processed within 2–5 business days.

  • Custom or limited-edition items may take longer.

Shipping Rates & Delivery

  • Shipping costs are calculated at checkout.

  • Delivery times vary by location:

    • Canada: 3–10 business days

    • USA: 5–15 business days

    • International: 10–20 business days

Order Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking details.

  • Tracking updates may take 24–48 hours to appear.

Shipping Issues

  • We are not responsible for delays caused by customs, weather, or courier issues.

  • Lost or damaged packages should be reported to us within 7 days of delivery.

Contact

Questions? Reach us at hi@lapisclo.co